Frequently Asked Questions

What is a Counter-UAS system?

A Counter-Unmanned Aircraft System detects, tracks, and when authorized mitigates unauthorized drones threatening protected airspace.

Do you sell to private individuals?

No. We serve government, critical infrastructure, and qualified enterprise security buyers through verified channels.

How far can your systems detect drones?

Range depends on sensor mix and environment—typically 2–5 km for fixed deployments.

What is the difference between fixed and portable systems?

Fixed systems provide permanent perimeter coverage; portable systems are man-carried for tactical and temporary use.

Can systems integrate with our VMS?

Yes. We support RTSP, ONVIF, and API integrations with major video management platforms.

How long does installation take?

Fixed sites: 2–8 weeks including survey and commissioning. Mobile/portable: days.

Do you offer training?

Yes. Operator and administrator courses are available on-site or remotely.

What warranty do you provide?

Standard 12-month hardware warranty with extended support packages available.

How do we request a quote?

Use our Talk to Sales form with your site requirements and timeline.

Is mitigation included in all systems?

Mitigation is optional and restricted to authorized users per local law.

What RF bands do you cover?

Wideband coverage across common ISM and proprietary drone control bands—specifics under NDA.

Can multiple sites share one SOC?

Yes. Our command software supports multi-site federated monitoring.

Do you support OEM partnerships?

Yes. See our OEM/ODM inquiry page for manufacturing partnerships.

How are software updates delivered?

Secure OTA updates with rollback and change logs for air-gapped options via USB.

What languages does the UI support?

English standard; Arabic and Spanish available for selected deployments.